One Dose, Two Syringes

What makes a dose feel complete? With the device already fixed, simulated-use research examined how users interpreted a two-syringe procedure—and where instructions needed to support a different expectation.

Role: Moderator · Protocol development · Data analysis · Report development

Methods: Simulated-use testing · Knowledge task assessment · Moderated usability testing · Use-error analysis

Certain details, timelines, and visuals have been recreated or altered to protect confidential client information. No proprietary client materials are shown.