When a trickle of glucose data became a flood

How do you introduce a continuous stream of glucose information into an app built for occasional readings? Formative research examined what people with different CGM experience understood, where the existing interaction model got in the way, and what the next prototype needed to address.

Role: Study co-lead · Moderator · Research planning · Analysis · Recommendations

Methods: Formative usability testing · Moderated interviews · Task-based testing · Qualitative analysis

Certain details, timelines, and visuals have been recreated or altered to protect confidential client information. No proprietary client materials are shown.