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Digital health · Formative research
When a trickle of glucose data became a flood
How do you introduce a continuous stream of glucose information into an app built for occasional readings? Formative research examined what people with different CGM experience understood, where the existing interaction model got in the way, and what the next prototype needed to address.
ROLE
Study co-lead · Moderator · Research planning · Analysis · Recommendations
METHODS
Formative usability testing · Moderated interviews · Task-based testing · Qualitative analysis
Certain details, timelines, and visuals have been recreated or altered to protect confidential client information. No proprietary client materials are shown.
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